Shipping policy
SHIPPING POLICY
Last updated: June 2026
How We Ship
Every book in our store is shipped directly from our fulfillment partners' warehouses. We don't hold physical inventory - this means your order goes straight from the warehouse to your door, and we can offer a wide catalogue without the delays of a traditional bookstore.
Processing Time
Orders are processed within 1–2 business days of payment confirmation. You'll receive a shipping confirmation email with tracking details once your order is on its way.
Estimated Delivery Times
| Destination | Estimated Delivery |
|---|---|
| United States | 5–10 business days |
| United Kingdom | 7–14 business days |
| Canada | 7–14 business days |
| Australia | 10–18 business days |
| Rest of World | 14–21 business days |
Delivery times are estimates and may vary depending on your location and local postal conditions. During peak periods (holidays, sale events), please allow a few extra days.
Shipping Rates
Standard shipping: $5.99 per order, worldwide. Free shipping on all orders over $35.
Order Tracking
Once your order ships, you'll receive an email with a tracking number. Tracking updates may take 24-48 hours to appear after the shipping confirmation is sent.
Lost or Delayed Orders
If your order hasn't arrived within the estimated window, please contact us at sales@eqima.store and we'll investigate with our fulfillment partner. We'll always work to make it right.
Customs & Import Duties (International Orders)
International orders may be subject to customs fees or import duties charged by your country. These charges are the responsibility of the buyer and are not included in your order total or shipping fee. We have no control over these charges and cannot predict their amount.
Wrong Address
Please double-check your shipping address at checkout. We are unable to redirect orders once they have been dispatched. If an incorrect address is provided and the package is returned to us, re-shipping costs will be charged.
Contact
For any shipping questions: sales@eqima.store